Refund policy

Refund Policy We have a 14-day return policy, meaning you have 14 days after receiving your item to request a return. To be eligible for a return:

• Item must be unused and in original condition
• Item must be in original packaging

To start a return, contact us at emma_syloni@outlook.com Items sent back without requesting a return will not be accepted. Damages and issues Please inspect your order upon delivery and contact us immediately if the item is damaged, defective, or incorrect. Non-returnable items

• Sale items
• Custom or personalised products

Refunds Once your return is received and inspected, we will notify you. Approved refunds will be issued to the original payment method within 5–10 business days.